Approved February 12, 2014, Published June 30, 2016 ii
TABLE OF CONTENTS
SECTION 1—INTRODUCTION…..…..1
1.1 NMGCB Minimum Internal Control
Standards (MICS) ................................ 1
1.2 Amendment or Variance Request ...... 2
1.3 Definitions ............................................. 3
SECTION 2—GENERAL
REQUIREMENTS ............................ 6
2.1 Gaming Employees .............................. 6
2.2 Gaming Signature Cards .................... 7
2.3 Bank Signature Cards ........................ 8
2.4 Gaming Bank Accounts ...................... 8
2.5 Charity and Educational (C&E)
Bank Account ..................................... 10
2.6 Monthly Financial Reporting ........... 11
SECTION 3 - ACCESS CONTROL .. 13
3.1 Restricted Keys .................................. 13
3.2 Other Controls ................................... 13
SECTION 4—COIN AND
CURRENCY CONTROL ................. 15
SECTION 5—FORMS/RECORD
RETENTION .................................. 18
SECTION 6—GAMING MACHINE
PROCEDURES .............................. 19
6.1 Access Logs ......................................... 19
6.2 Hopper Jams Fills .............................. 19
6.3 General Procedures ........................... 19
6.4 Critical Memory Clears .................... 20
6.5 Transportation, Installation,
Conversion and Movement ............... 21
6.6 Progressives – General ...................... 23
6.7 Progressive Machine Operation ....... 23
6.8 Progressive Technical
Specifications ...................................... 24
6.9 Progressive Accounting
Requirements ..................................... 25
SECTION 7—PAYOUT
PROCEDURES.. ............................ 26
7.1 Ticket Payout Procedures ................. 26
7.2 Hopper Payout Procedures .............. 26
7.3 Single Win of $1,200 or More ........... 27
7.4 Patron Disputes ................................. 28
7.5 Unclaimed Jackpots .......................... 29
7.6 Promotions ......................................... 29
SECTION 8—DROP AND COUNT
PROCEDURES .............................. 30
8.1 Drop/Count Team ............................. 30
8.2 Soft Drop Procedures ........................ 30
8.3 Soft Count Procedures ...................... 31
8.4 Hard Drop & Count Procedures .... .33
SECTION 9—SURVEILLANCE
SYSTEM ...................................... 34
9.1 Surveillance Requirements ............... 34
9.2 Areas Requiring Surveillance .......... 34
9.3 Surveillance System Failures ............ 35
9.4 Secured Surveillance Cabinet. ......... 35
9.5 Surveillance Retention ...................... 36
9.6 Surveillance Modifications ............... 36
9.7 Reporting Requirements................... 36
SECTION 10 – GAMING
POSITIONS………………………..…….37
10.1 Gaming Manager .. ………………...37
10.2 Gaming Accountant ........................ 40
10.3 Gaming Cashiers ............................. 42
SECTION 11 – FORMS SUMMARY..45
SECTION 12 – APPENDIX ........... ..45
1 Charity and Educational (C&E)
Guidelines ............................................ 50
2 Table of Consanguinity ..........................